General Terms and Conditions of Sale and Use of the Qlyr Platform (GTCU)

Reading note: For readability purposes, the masculine gender is used as a neutral form in these GTCU. It refers without distinction to all persons, regardless of gender.

1. Presentation of Qlyr SA and the Service


Qlyr SA (CHE-191.098.418), chemin de Prael 11e, 1030 Bussigny (hereinafter "Qlyr"), a Swiss limited company, operates the online platform accessible at www.qlyr.com (hereinafter the "Platform"). The main purpose of the Platform is to connect users seeking professional services for their life projects (for example: company creation, purchase or sale of real estate, asset protection, estate planning, or any other personal or professional project) with professionals matching their needs. It is also possible to search for professionals by field and level of expertise.


The professionals listed on the Platform may include, among others, lawyers or legal experts, fiduciaries, insurance advisors or brokers, financial advisors, bankers, real estate advisors or brokers, and notaries, thus covering the full range of services a person may need at different stages of life or projects.


Qlyr acts exclusively as an intermediary connecting users and professionals, without itself providing consulting or other professional services. Qlyr may o er general assistance and publish informational content (e.g. guides, articles, checklists, FAQs, orientation tools) designed to facilitate understanding of procedures and connections, but does not provide any specific, personalized, or professional advice, nor any legal, tax, financial, insurance, notarial, real estate, or other recommendation. Users must consult a listed professional for any advice tailored to their situation.


The Platform is intended exclusively for the Swiss territory, and all activities carried out there are governed by applicable Swiss law.

2. Definitions


For the purpose of these General Terms and Conditions of Sale and Use (hereinafter the "GTCU"), the following terms are defined as follows:


  • User : Any natural or legal person using the Platform to search for a professional for advice, a service, or a specific project. The user is the person requesting to be connected with a professional.
  • Professional : Any professional o ering services via the Platform, after creating a professional account and accepting these GTCU. This includes, without limitation, lawyers or legal experts, fiduciaries, insurance advisors or brokers, financial advisors, bankers, real estate advisors or brokers, notaries, etc., operating in Switzerland and holding the qualifications, authorizations, and insurance required in their field.
  • Connection : The service offered by Qlyr consisting in selecting or suggesting one or more professionals matching the criteria provided as well as the affinities and preferences expressed by a user, and enabling direct contact between them.
  • Service Contract : Any agreement or mandate entered into directly between a user and a professional regarding the provision of professional services, following the connection established through the Platform.
  • Subscription Fees : The flat fee paid by the professional to Qlyr to be listed on the Platform for a given period and to be able to o er services to users (subscription or membership model).
  • Connection Commission : Variable remuneration that Qlyr may collect as a commission on business actually concluded between a user and a professional through the Platform.

3. Acceptance of the General Terms and Conditions


Use of the Platform, by both users and professionals, is subject to unconditional acceptance of these GTCU. By registering on the Platform, each user and each professional confirms having read, understood, and accepted the GTCU. These constitute a contract between Qlyr, the users, and the professionals, defining the rights and obligations of each party in connection with the use of the Platform and the connection services offered therein.

4. Access to the Platform and Registration


4.1 Users


Access to the Platform as a user is open to any natural person of legal age and capacity under Swiss law, or to any duly incorporated legal entity, seeking a professional service or advice in Switzerland.

The user must create an account by providing accurate, up-to-date, and complete information about himself or herself. Use of the Platform by users is free of charge (excluding internet connection costs), as Qlyr does not charge users for access.


4.2 Professionals


Registration as a professional is reserved for professionals meeting the legal and regulatory conditions for carrying out their activity in Switzerland. The professional must in particular:


  • Guarantee that he holds the professional qualifications, authorizations, licenses, or registrations required (for example, bar admission for a lawyer, notarial patent and cantonal registry for a notary, FINMA registration for an independent insurance broker, affiliation with an SRO for a financial intermediary subject to AMLA, etc.);
  • Provide truthful information on his identity, professional contact details (business name, address, IDE number if applicable), fields of competence and activity, and any relevant certification or title;
  • Undertake to update this information in case of changes and to practice in compliance with the regulations applicable to his profession and any applicable ethical rules.

Qlyr reserves the right to verify, as far as possible, the information provided by the professional and to request supporting documents (for example copies of diplomas, registration certificates, professional liability insurance certificates, etc.). Qlyr may refuse or suspend a professional’s registration if the above conditions are not met or if there is doubt about the truthfulness of the information provided.


4.3 Profile and field of competence selection


Upon registration, the professional selects the fields of competence in which he wishes to be listed (for example contract law, taxation, insurance, real estate, etc.), and also provides information about his personality, values, and professional working methods. For quality of service purposes, Qlyr may limit or validate the choice of competence fields to ensure that they match the professional’s declared qualifications. The Platform uses this data to filter and present relevant professionals to users according to their expressed needs as well as their compatibility with the preferences and affinities expressed.


4.4 Account and credentials


Each user and each professional chooses a unique identifier (email address) and a password when creating their account. These elements are personal and confidential. The user or professional is solely responsible for all activity carried out through their account and must immediately notify Qlyr in case of suspected unauthorized access. Qlyr shall not be liable for consequences of unauthorized use of an account due to negligence in maintaining confidentiality of credentials by the user or professional.

5. Operation of the Connection Service


5.1 Submission of a request by the user


The user selects or explains a decision or life project he is facing. He may indicate selection criteria such as the required field of competence, the desired geographical location of the professional, the communication language, or any other relevant element.


5.2 Proposal of a matching professional


Based on the user’s request, Qlyr identifies a list of professionals matching the provided criteria, as well as the affinities and preferences expressed by the user in connection with his project. This presentation does not constitute a personalized recommendation but an intelligent directory service facilitating the search.


5.3 Establishing contact


The user selects the professional he deems most suitable. The Platform then puts the two parties in direct contact (messaging, appointment scheduling, exchange of contact details, etc.).


5.4 Conclusion of the service contract


If the parties decide to proceed, they directly enter into a service contract defining the terms of collaboration. Qlyr is not a party to the service contract and cannot be held liable for its performance.


5.5 Non-exclusive nature and free choice


The user remains free to choose any professional among those proposed, or not to follow up on the connection.


5.6 Territory


The Platform is reserved for professionals and users domiciled or established in Switzerland, and for services carried out within Swiss territory.

6. Role and Responsibility of Qlyr


Qlyr acts exclusively as a technical and commercial intermediary facilitating connections. It does not provide any consulting or professional services. Its liability cannot be engaged for services rendered, omissions, faults, or disputes between users and professionals. Qlyr does not guarantee the quality, legality, or suitability of the services provided by professionals. It does not give any instruction on how to perform the agreed services. Professionals act entirely independently and under their own responsibility.


Qlyr does not participate in any financial or legal transaction between user and professional. It does not provide any service subject to authorization (e.g. financial services, insurance, etc.) and collects remuneration only in the cases provided in the GTCU.

7. Financial Terms (Subscriptions and Commissions)


7.1 Subscription fees for professionals


Registration and presence on the Platform as a professional are subject to payment of subscription fees. These fees constitute Qlyr’s remuneration for the visibility service offered on the Platform (similar to an advertising service or an online professional directory).

The amounts, periodicity (monthly, annual, etc.), and payment terms of subscriptions are specified on the Platform or in a separate subscription contract. Unless otherwise stated, subscription fees are payable in advance for the relevant period and are non-refundable once the period has begun, even if the professional decides to unsubscribe during the period.

Qlyr shall issue an invoice or receipt corresponding to any payment made by the professional.


7.2 Commission on concluded business


In addition to subscription fees, Qlyr may collect a connection commission on each service contract actually concluded between a user and a professional through the Platform.

This commission is intended to remunerate the added value provided by Qlyr in the intermediation leading to a concrete business transaction. The exact terms (percentage of mandate value, flat fee, cap, etc.) are set out in Qlyr’s fee schedule in force at the time of conclusion of the contract between the user and the professional, or according to terms individually agreed with the professional upon registration.

Unless otherwise specified, the commission is calculated on the total amount of fees or price invoiced by the professional to the user for each service contract resulting from the connection.


7.3 Due date and payment of the commission


The professional undertakes to inform Qlyr without delay of the conclusion of a service contract with a user introduced via the Platform, where such contract falls within the scope of the commission. Based on this information (or any other information available to Qlyr, such as confirmation by the user), Qlyr shall issue a commission invoice to the professional.

Unless otherwise agreed, the commission is payable by the professional, not the user. The professional must pay the commission within the time limits indicated on the invoice.


In the event of fraudulent non-declaration or deliberate omission of a service contract concluded through the Platform, Qlyr may require the professional, as a penalty clause, to pay a lump sum equal to three times the commission that would have been due, without prejudice to any other action for damages.


In case of late payment, Qlyr further reserves the right to suspend or terminate the professional’s account, and to claim default interest as well as any additional compensation under the Swiss Code of Obligations.


7.4 Legal and ethical prohibitions


It is expressly understood that the provisions of this Article 7 relating to commissions apply only to professions and situations where such commission is permi ed by law and professional rules of conduct. In particular, Qlyr shall not collect any commission on mandates obtained through the Platform for categories of professionals who are not permi ed to pay commissions for client referrals. This includes, notably, a orneys admi ed to the bar and notaries, who are subject to strict ethical rules prohibiting payment of commissions or gratuities in exchange for client referrals.


7.5 Transparency towards the user


Qlyr believes that the Platform’s business model must be transparent to users. Upon request, Qlyr or the professional shall inform the user if a referral commission may be paid to Qlyr in connection with their introduction. For regulated fields where the law requires disclosure of “kickbacks” or other benefits, it is the professional’s responsibility to make the necessary disclosures to the user.


7.6 Prohibition of circumvention


By adhering to these GTCU, the professional undertakes not to circumvent the Platform in order to avoid payment of remuneration due to Qlyr. In particular, the professional is prohibited from encouraging a user met via Qlyr to contract outside the Platform in order to evade applicable commissions or fees.


In the event of proven circumvention, Qlyr reserves the right to claim from the professional, as a penalty clause, a lump sum equal to three times the commission that would have been due. This penalty clause is independent and in addition to any other action for termination, damages, or legal proceedings that Qlyr may undertake to enforce its rights.


7.7 Revision of fees


Qlyr may in the future modify the amount of subscriptions or the commission rate. Any fee modification will be communicated to professionals within a reasonable period before its entry into force, and the professional shall have the option to terminate his subscription if the new conditions are not acceptable.

8. Obligations of Professionals


In addition to the other obligations set out in these GTCU, each professional undertakes to comply with the following provisions:


8.1 Accuracy of information


The professional guarantees that all information provided to Qlyr and to users (profile, experience, qualifications, references, etc.) is accurate, up to date, and not misleading. He undertakes to promptly update this information in case of change (for example: suspension of the right to practice, change of professional address, obtaining a new title, etc.).


8.2 Professionalism and availability


The professional undertakes to act with seriousness, diligence, and professionalism in his interactions via the Platform, notably by responding within reasonable timeframes to requests, honoring agreed appointments, and maintaining a respectful a itude consistent with the practices of his profession.


8.3 Legal and ethical compliance


The professional declares and guarantees that he practices his activity in compliance with all laws, regulations, ethical obligations, and professional standards applicable to his profession. In particular, he must:


  • Hold all authorizations required to practice in Switzerland (e.g. lawyer’s patent, FINMA registration, affiliation with an SRO, etc.);
  • Respect the ethical rules of his profession (for example, professional secrecy, independence, prohibition of contingency fee pacts, prohibition of illicit commissions, etc.);
  • Maintain professional liability insurance if required in his field of activity.

Qlyr reserves the right to suspend or terminate access of a professional who fails to meet these obligations or whose practice is manifestly contrary to ethics or applicable regulations.


8.4 Independence


The professional remains independent at all times in the provision of his services. He must under no circumstances be considered as an agent, employee, or representative of Qlyr. Qlyr does not control or supervise the content, form, or method of services provided by professionals, who act in their own name and under their sole responsibility.


8.5 Duty of declaration and traceability


The professional undertakes to report to Qlyr any service contract concluded with a user of the Platform, in accordance with Article 7.3. He also undertakes to cooperate in good faith to ensure traceability of relationships resulting from the connection, and to enable Qlyr to exercise its right to remuneration. Any deliberate omission constitutes a serious breach of the GTCU.


8.6 Confidentiality and professional secrecy


The professional is bound to strictly respect professional secrecy or any confidentiality obligation applicable to his profession. He undertakes to handle with the utmost discretion any personal, confidential, or sensitive data to which he may have access in the context of the connection or performance of a mandate.


Qlyr shall in no case be liable for breaches of confidentiality commi ed by the professional or arising from improper use of his professional tools. The professional is encouraged to use secure channels for any exchange with users outside the Platform.


8.7 Image and ethics


The professional undertakes to preserve the image and reputation of the Platform through professional, respectful behavior in line with the legitimate expectations of users. Any conduct or communication detrimental to human dignity, discriminatory, aggressive, or unethical may justify immediate suspension of his account.


8.8 Non-exclusivity


This contractual relationship does not imply any exclusivity. The professional may offer his services through other channels, provided he does not contravene the loyalty and non- circumvention clauses set out in these GTCU.

9. Obligations of Users


Each user undertakes to comply with the following obligations:


9.1 Truthfulness of requests


The user guarantees that the information provided when submi ing a request is truthful, accurate, and relevant. He undertakes not to transmit misleading or false information, nor to request unlawful services or services contrary to the professional rules of conduct applicable to professionals.


9.2 Fair use of the Platform


The user shall use the Platform solely for the purpose of seeking a professional for a genuine personal or professional need. He is notably prohibited from:


  • Exploiting the Platform for competitive purposes or unauthorized commercial prospecting;
  • Using fictitious identities or false contact details;
  • Diverting the connection mechanisms to avoid the contractual obligations of the GTCU, particularly those relating to Qlyr’s remuneration.

9.3 Respect of the contractual relationship


The user is solely responsible for commitments entered into with a professional following a connection via the Platform. He undertakes to honor the terms of the service contract agreed upon, particularly regarding payment, communication, and mutual respect.


9.4 Respectful behavior


The user undertakes to maintain courteous, respectful dialogue with professionals, free from discriminatory, offensive, or defamatory remarks. Any behavior deemed abusive may result in suspension or termination of his account.


9.5 Prohibition of circumvention


The user is prohibited from circumventing the Platform to contact or deal directly with a professional without going through Qlyr’s processes, or for the purpose of preventing the professional from fulfilling his obligations towards Qlyr. In case of proven circumvention, Qlyr may hold the user liable and claim damages.

10. Intellectual Property


All elements making up the Platform, including in particular its architecture, functionalities, graphic design, texts, databases, photographs, videos, logos, trademarks, domain names, and any other content made available by Qlyr, are protected by Swiss and international intellectual property laws.


Qlyr holds or possesses the intellectual property rights relating to the Platform and all of its original content, with the exception of content provided by users and professionals themselves.


No intellectual property rights are transferred to the user or the professional by virtue of their registration or use of the Platform. Any reproduction, representation, modification, adaptation, translation, distribution, or exploitation, in whole or in part, of any element of the Platform, in any form and for any purpose whatsoever, is strictly prohibited without Qlyr’s prior wri en consent.


Each professional retains all rights to the content published on his profile (presentation text, logo, professional photographs, etc.), while granting Qlyr, for the duration of his registration and strictly for purposes related to connections and promotion of services offered on the Platform, a free, non-exclusive, worldwide, and revocable license to use such content.


The professional authorizes Qlyr, on a non-exclusive, free, and revocable basis, to reproduce and display his business name and, where applicable, his logo, solely for the purposes of listing on the Platform and communications directly related to the connection (profile pages, search results, transactional emails, and institutional presentations). Qlyr undertakes to respect any brand guidelines communicated and not to modify the logo (except for technical resizing without alteration). Upon simple wri en request, the professional may withdraw this authorization; Qlyr undertakes to remove reasonably identifiable digital displays within 10 business days.


The user and the professional undertake not to infringe, directly or indirectly, Qlyr’s or third parties’ intellectual property rights. In case of infringement, Qlyr reserves the right to suspend or terminate the relevant account, without prejudice to any legal action for damages or injunctive relief.

11. Data Protection


Qlyr attaches great importance to the protection of personal data. Information collected during registration or use of the Platform (concerning users and professionals, as well as the content of requests) is processed in accordance with the Swiss Federal Data Protection Act (FADP) and, where applicable, the General Data Protection Regulation (GDPR).


11.1 Nature of data collected


Qlyr collects only the data necessary for providing and improving the services offered through the Platform, such as:


  • Identification data (name, first name, email, etc.);
  • Professional information for professionals;
  • Content of exchanges via the Platform;
  • Technical connection and browsing data.

11.2 Purposes of processing


Data is used exclusively to:


  • Manage user and professional accounts;
  • Enable connections;
  • Invoice services to professionals;
  • Ensure Platform security;
  • Comply with legal obligations.

11.3 Storage and security


Data is stored on secure servers located in Switzerland or the European Union. Qlyr implements appropriate technical and organizational measures to ensure confidentiality, integrity, and availability of data.


11.4 Rights of data subjects


Any person whose data is processed may exercise the following rights:


  • Right of access;
  • Right of rectification;
  • Right to erasure (within legal limits);
  • Right to object to or restrict processing;
  • Right to data portability.

These rights may be exercised by contacting Qlyr at: privacy@qlyr.com


11.5 Data retention


Data is kept for as long as necessary to achieve the processing purposes, in compliance with legal retention obligations. Inactive accounts may be deleted after two years of inactivity, subject to prior notice.


11.6 Sharing with third parties


Qlyr shares personal data with third parties only in the following cases:


  • When necessary for the provision of services (e.g. technical providers, hosting services);
  • In case of legal or regulatory obligation;
  • With the explicit consent of the data subject.

No data transfer takes place outside Switzerland or the European Economic Area without appropriate safeguards.

A detailed Privacy Policy is available on the Platform.

12. Duration, Suspension, and Termination


12.1 Duration of application


These GTCU are concluded for an indefinite period from acceptance by the user or professional. They remain in force as long as the user’s or professional’s account is active, and until new general terms may replace them.


12.2 Unsubscription by the user


The user may unsubscribe from the Platform at any time, via his personal account or by simple wri en request to Qlyr. Unsubscription results in account deactivation and removal of access to all connection services. Service contracts concluded before unsubscription remain subject to contractual obligations agreed with the professional.


12.3 Unsubscription and termination by the professional


The professional may request deletion of his account at any time. However, such unsubscription does not release him from ongoing obligations, particularly with respect to commissions due to Qlyr for service contracts already concluded. The professional must also ensure that users with whom he has contracted are informed and that their mandates are followed through until completion or by a substitute if necessary.


12.4 Suspension or termination by Qlyr


Qlyr reserves the right to suspend or terminate an account without notice in case of serious or repeated violation of the GTCU, conduct contrary to applicable laws, or any abusive or fraudulent use of the Platform. Such suspension or termination does not release the party from payment of amounts due to Qlyr or from any legal proceedings Qlyr may initiate.


12.5 Survival of clauses


All clauses of the GTCU which, by their nature, must survive the end of the contractual relationship (notably clauses on liability, intellectual property, confidentiality, non-circumvention, and financial provisions) shall remain fully in force after termination or unsubscription.


12.6 Renewal of Professional Subscriptions


Subscriptions are entered into for an initial term of one year or two years, depending on the chosen plan. To ensure service continuity, the subscription is automatically renewed for an equivalent term, unless termination is notified to Qlyr no later than thirty (30) days prior to its expiry.

A notice is sent sixty (60) days before expiry, followed by a reminder thirty-five (35) days before, specifying the applicable renewal terms and fees. Renewal results in the issuance of a new invoice, payable in full, regardless of the actual use of the Platform.

In the event of late payment, Qlyr may suspend access to the Platform until full se lement, without releasing the professional from their payment obligation.


12.7 Payment by Card or Electronic Means


When the professional has registered an electronic payment method (credit card, direct debit, or other), renewal will automatically trigger the debit of the subscription fee on the due date, unless termination has been made in advance in accordance with these GTCU.

13. Liability and Warranties


13.1 Limited role of Qlyr


Qlyr acts solely as a service provider of connections. It does not participate in the conclusion or performance of service contracts between users and professionals. Qlyr does not guarantee the availability, competence, solvency, punctuality, or quality of services rendered by professionals, nor the accuracy or relevance of requests submi ed by users.


Qlyr is not a party to the service contract and cannot be held liable for its performance, its consequences, or disputes that may arise between the connected parties. It is the responsibility of each user and professional to verify, before entering into any contract, the suitability of the proposed service for their needs and requirements.


13.2 Verification of information


Qlyr performs, to a reasonable extent, a verification of information provided by professionals (declared qualifications, formal compliance with regulatory obligations, etc.), but does not guarantee its completeness or absolute accuracy. The user remains responsible for verifying any essential information before contracting.


13.3 Unavailability or malfunctions


Qlyr strives to ensure continuous accessibility of the Platform. However, access may be temporarily suspended for maintenance, updates, security, or force majeure. Qlyr disclaims all liability for any damage resulting from temporary unavailability, data loss, or technical malfunction, except in cases of proven gross negligence.


13.4 Limitation of liability


To the extent permi ed by Swiss law, Qlyr excludes all liability for direct or indirect damages, except in cases of gross negligence. In any event, its liability is limited to the total amount of subscription fees paid by the professional during the twelve (12) months preceding the event giving rise to liability.


13.5 Force majeure


Qlyr shall not be held liable for any failure or delay in the performance of its obligations resulting from a force majeure event or circumstances reasonably beyond its control, including but not limited to natural disasters, network failures, labor disputes, acts of war, or large-scale cybera acks.

14. Governing Law and Jurisdiction


These GTCU are governed by Swiss law. Exclusive jurisdiction: the registered o ice of Qlyr SA, subject to mandatory statutory provisions.